The confidentiality of your data is an absolute priority for Kitchen CHR. This document transparently outlines our practices regarding the collection and use of your personal information.
This document may be subject to modifications. We invite you to consult it regularly.
1. Data Controller Identity
The website kitchenchr.com is managed by:
MATERIEL CUISINE CHR
Legal Form: Simplified Joint Stock Company (SAS)
SIREN: 919 189 928
SIRET: 919 189 928 00014
APE Code: 47.59A – Retail sale of furniture
EU VAT Number: FR58919189928
Registered Office:
35 Boulevard Souchet
93160 NOISY-LE-GRAND
France
Publication Director: Ms. KHAWAJA Hinda, Managing Director
For any requests regarding the management of your personal information, please contact us:
Email: contact@kitchenchr.com
Postal Address: 35 Boulevard Souchet, 93160 NOISY-LE-GRAND, France
2. Legal and Regulatory Framework
MATERIEL CUISINE CHR, as the responsible entity, guarantees compliance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679) as well as all applicable French legal provisions.
Information collected through our kitchenchr.com platform is subject to computerized processing primarily aimed at managing our commercial activity, optimizing our services, and, subject to your formal consent, distributing promotional communications.
Your Legal Rights
In accordance with the GDPR, you have the following rights:
- Right to access your personal information
- Right to rectify inaccurate data
- Right to erasure (“right to be forgotten”)
- Right to restrict processing
- Right to data portability
- Right to object to certain processing
To exercise any of these rights, contact us at: contact@kitchenchr.com or by registered mail to our main address.
3. Categories of Information Collected
Depending on your use of our platform, we may collect:
Identification Information
Title, surname, first name, contact details (email address, telephone number, location), login credentials.
Professional Data
Company name, SIRET number, VAT registration, business sector, position held.
Transactional Information
Order records, pending baskets, invoicing documents, delivery addresses, payment methods (excluding complete banking details).
Browsing Data
IP address, browser software, platform used, pages visited, viewing time, personalized display settings.
4. Purposes of Information Use
Your information is used for the following purposes:
Sales Administration
Order processing, invoice issuance, product shipping, customer support, handling returns and disputes.
Service Customization
Behavior analysis to improve your user experience, personalized product recommendations, usage analytics.
Promotional Communications
Distribution of newsletters, special offers, and new products (exclusively upon prior consent).
Regulatory Obligations
Accounting document retention, fraud prevention, compliance with tax and administrative requirements.
5. Cookie Policy
Our platform uses cookies to enhance your browsing experience and customize our services. An information message is displayed during your initial visit to obtain your consent.
Types of Cookies Used
- Strictly necessary cookies: required to ensure the website functions properly
- Analytical cookies: usage evaluation and user experience optimization
- Preference cookies: saving your choices and customizing your experience
- Advertising cookies: adapting promotional content and evaluating marketing performance
You retain the ability to adjust your cookie preferences at any time via your browser settings or our management interface available in the footer.
6. Information Sharing and Disclosure
Your personal information may be shared with the following entities:
- Our internal departments (sales, finance, logistics, customer service)
- Essential technical service providers (web hosting, transaction security, carriers)
- Official bodies in case of legal requests
- Selected commercial partners (exclusively with your express consent)
All our partners are bound by strict contractual commitments regarding data protection and confidentiality.
7. Platform Hosting
Our website is hosted in France by:
OVH SAS
2 rue Kellermann
59100 Roubaix
France
8. Data Retention Periods
We retain your information in accordance with periods prescribed by law:
- Active customers: during the contractual relationship + 3 years
- Accounting records: 10 years after the end of the fiscal year
- Unconverted prospects: 3 years following the last interaction
- Browsing cookies: 13 months maximum (CNIL directive)
9. Security Measures
We implement advanced technical and organizational measures to ensure the integrity of your information:
Measures Implemented
- HTTPS protocol for all communications
- Encryption of sensitive information
- Strict access restrictions and enhanced identity verification
- Regular security audits
- Automatic backups and disaster recovery procedures
10. International Data Transfers
Your information is primarily stored and processed within the European Economic Area. In the event of a transfer outside Europe, we ensure an equivalent level of protection through:
- Standard contractual clauses approved by European authorities
- Official adequacy recognition of the destination country
- Protection mechanisms compliant with the GDPR framework
11. Legal Recourse Options
In case of a dispute regarding the use of your information, following unsuccessful contact with our service, you may:
Contact the Supervisory Authority
Commission Nationale de l’Informatique et des Libertés (CNIL)
3 Place de Fontenoy – TSA 80715
75334 PARIS CEDEX 07
www.cnil.fr/fr/plaintes
For commercial disputes, MATERIEL CUISINE CHR is affiliated with the mediation service:
MEDICYS
73 boulevard de Clichy
75009 Paris
contact@medicys.fr
www.medicys.fr
Questions about your personal data?
Our teams remain available to clarify any aspect of this policy or the use of your personal data: contact@kitchenchr.com